FENDI LET ME DOWN. HOW MY FRUSTRATING FENDI EXPERIENCE TOOK ALMOST TWO MONTHS TO RESOLVE.

Fendi really messed up... over and over again. I can't believe that it took two months for Fendi to finally solve some very basic issues I've had with my new exotic lizard skin Fendi Peekaboo handbag that I unboxed with you all right before Christmas in December 2024. Although all of the Fendi employees I worked with to get my bag fixed and retrieve the exotic CITES certificate were friendly and professional, for some reason, they just couldn't seem to get it right. There was issue after issue, and no end in sight. I had to follow up with them several times by text, email, and phone over the last two months to finally get the CITES certificate and to get my bag fixed. I was really shocked at the underwhelming aftersales customer service experience that Fendi provided, and honestly it really has me questioning the brand and how they treat their customers. Ultimately in the end, I'm satisfied with the resolution... but was it really worth all of that time and effort? I don't know... But that just shows you that I love my peekaboo so much that I was willing to go through it all to keep the bag 😂 Lol! Let me know your thoughts about Fendi's customer service, whether it's related to my exotic Fendi Peekaboo story, or about one of your own experiences shopping with them. And please tell me what you think of how I tried to rectify the situation. I'm really curious to hear your thoughts! Thanks so much for watching! 💛 Outfit Details: - Grey Turtleneck Sweater (similar): https://r