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Why Sephora can't quit incentivized reviews
DescriptionIt started with a search for Vitamin C serum. I went looking for the best one on Sephora's website. Except when I filtered by "reviews" all the top-rated ones only had incentivized reviews! What a bummer. I couldn't tell if I could trust them, why companies do them in the first place, and whether this had any impact onMore
It started with a search for Vitamin C serum. I went looking for the best one on Sephora's website. Except when I filtered by "reviews" all the top-rated ones only had incentivized reviews! What a bummer. I couldn't tell if I could trust them, why companies do them in the first place, and whether this had any impact on how I spend my money. So I decided to investigate. As always, I use research, analysis, sources, and data to explore the question: Why can't Sephora quit incentivized reviews?!
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Tags: #beauty #businessofbeauty #finance #business #bloomberg #CNBC #makeup #Reddit #sephora #sephorareviews #ultabeauty #ulta
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